Dude had rough time with his phone provider?

I'm guessing not only was this guy ticked, but he is in the math or science field.
Whoa.

Gin, Television, and Social Surplus

(Just way interesting).

OK, This isn't funny (not haha anyway - maybe more hmm.)- Just kinda thought provoking and I'm pretty sure it's all over the web anyway....There's this guy named Clay Shirky. He has some interesting thoughts about our culture and how it's changing and the relationships between socail networks. Pretty neat stuff....

Here's the transcription.
Here's the video from blip.tv.
The video is about 15 minutes long but I consider it time well spent....I mean better spent than watching say "Gilligan's Island"